CarbonLogic Mail Account Setup - Outlook 2007 - Powered By Kayako SupportSuite

05 Sep 2010

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	CarbonLogic Mail Account Setup - Outlook 2007

Solution ### MAIL SETUP - Outlook 2007

1. Open Outlook 2007
2. Click Tools->Account Settings
3. Under the E-mail Tab (the default), click the "New..." button in the upper left.
4. The default "Microsoft Exchange, POP3, IMAP or HTTP" radio button should be selected and click the "Next >" button
5. Make sure to CHECK the "Manually configure server settings..." checkbox at the bottom of the screen.
6. Click "Next >"
7. Select "Inetrnet E-mail" (the default) and click "Next >"
8. Enter your Full Name (eg John Smith) and E-mail Address (eg jsmith@domain.com) in the respective fields.
9. Choose POP3 or IMAP (if unknown, choose POP3).
10. Enter "mail.carbonlogic.com" for the "Incoming mail server"
11. Enter "mail.carbonlogic.com" for the "Outgoing mail server (SMTP)"
12. Enter your Username (eg. jsmith@postoffice) and Password
13. Make sure "Remember Password" is CHECKED (the default)
14. Make sure "Require logon using Secure Password Authentication (SPA) is UN-CHECKED (the default)
15. Click the "More Settings..." button in the lower right.
16. Click the "Outgoing Server" tab at the top of the new window.
17. Make sure the "My Outgoing server (SMTP) requires authentication" checkbox is CHECKED (NOT the default)
18. Click "OK" to close this window.
19. Click the "Test Account Settings..." button in the upper right of the window.
20. It should run the test, then say "Congratulations!..." click the "Close" button in the test window.
21. Click the "Next >" button to finish setup.
22. Click the "Finish" button to finish setup.
23. Click the "Close" button to finish setup.
24. You will should see new mail in your inbox.
25. Email support@carbonlogic.com if you experience any issues during this process.

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22 Jul 2010 10:28 PM